Triple T Taxes, LLC
YOUR PRIVACY IS A PRIORITY TO US
WHAT INFORMATION WE COLLECT
We may collect your personal information as an individual for various purposes, such as the following:
Responding to your request for information, order, or support. When you contact us (online or by phone or email) in connection with a request for information, help with ordering or paying for a product or service, or to provide you with assistance or support relating to your tax return preparation and filing, we collect information necessary to fulfill your request, to grant you access to the product or service, to provide you with support and to be able to contact you. For instance, we collect your name and contact information, details about your request, details about the services you have ordered or attempted to order, etc. As notified, we may record such information for administrative purposes, defending our rights, and in connection with our relationship with you.
If you purchase our products or services, payment information such as credit card number and the expiration date is collected to complete the transaction. Additional banking information such as account and routing numbers may be collected depending on whether a refund is anticipated or depending on the choice receipt of a refund.
Additional information collected
Most information we collect about you comes from our direct interactions with you. However, when you use our site, services, and apps, we may collect information regarding the type of device, system and performance information, operating system used, and mobile network information. Analytics software may record information such as how often you use the sites or application, the events that occur on the sites or within the application, aggregated usage, performance data, and where the sites or application originated. Typically, we do not link the information we store within the analytics software to any personally identifiable information you submit on the sites or within the mobile app.
USE OF INFORMATION
Section 301-7216 of the Internal Revenue Code specifically governs the use and disclosure of Tax Return Information. Some states may also have additional laws and regulations related to use and disclosure of the same information. We use your Tax Return Information only in accordance with those applicable laws and regulations to prepare and assist in preparing your tax return, to provide services associated with preparing your tax return, and to provide you with other products and services you specifically request or consent to. We use the information you provide (discussed above) to complete purchases of services you request. As permitted by law, we may also use the information you provide to address questions submitted to our customer or technical support systems, to send updates or security alerts, marketing messages, or to provide notification of new products, services, enhancements, and promotions. We may use your information to show you relevant information and offer you other related products and services.
Lastly, we also use the information we collect to monitor and investigate fraud, identity theft, and other illegal activity and to personalize and improve our Services.
DISCLOSURE OF INFORMATION
The privacy and security of your information is important to us. We do not sell or rent your information. As indicated below, we may share your information to support the products and services you request, or provide your information to third parties, upon your specific consent, for products and services that may benefit you.
We disclose Tax Return Information only in accordance with your requests, such as when filing a tax return with the IRS or state revenue authority. Triple T Taxes LLC may be required to preserve and disclose personal and Tax Return information, and any part thereof, without your consent as provided by law, such as, to respond to lawful requests by authorities, including to meet national security or law enforcement requirements, a subpoena or court order, judicial process or bankruptcy proceedings, or regulatory authorities to protect against fraud and in compliance with the IRS Security Summit. Additionally, your information may be disclosed in connection with an actual sale, merger, acquisition, dissolution or transfer of all or a portion of our business or relevant operating unit. We reserve the right to transfer your information as part of the transaction. In such an event, you will be notified via email and/or a prominent notice on our website of any change in ownership, incompatible new uses of your personal information, and choices you may have regarding your personal information.
We may share information about you and the services you have purchased from us, to members of the Triple T Taxes Corporate family. In some cases, your information may be disclosed to our service providers to complete a service purchase, to fulfill a request, or to market one of our services. While this may require us to share information, these service providers are strictly prohibited from using your information other than to act on our behalf.